Frequently asked questions

The Community Development and Integration Center (CDIC) is a nonprofit, non-partisan, and non-religious community organization based in Quebec. CDIC works to promote community development, inclusion, integration, participation, and access to appropriate community resources.

CDIC's mission is to strengthen communities by supporting integration, inclusion, participation, and community development while helping individuals and families identify appropriate resources and opportunities.

Newcomers, immigrants, refugees, families, youth, seniors, established residents, and other eligible community members may apply for CDIC membership.

Membership allows CDIC to better understand your circumstances and needs and to determine what type of support, information, resources, activities, or referrals may be appropriate for you.

Yes. Membership is the first step for individuals who wish to request CDIC services or support. Membership allows CDIC to establish a relationship with the community member and better understand their needs.

No. Membership does not guarantee the provision of any particular service. CDIC will assess each request according to the member's circumstances, needs, eligibility where applicable, the level of community demand, available resources, organizational capacity, and the nature of the requested service.

CDIC considers the member's needs together with the type of assistance requested, the availability of appropriate resources, the organization's capacity, current demand for the service, and other relevant circumstances. Based on this assessment, CDIC may provide the service, offer another form of support, or refer the member to an appropriate external resource.

If CDIC determines that it cannot reasonably provide the requested service, CDIC may, where appropriate, provide information, suggest alternative resources, or refer the member to one of its partners or another organization that may be better positioned to assist.

No. CDIC does not guarantee that every requested service will be available or provided. Services depend on the member's needs, CDIC's mandate, available resources, organizational capacity, community demand, and other applicable considerations.

Yes. Programs and services may change depending on community needs, participation levels, funding, resources, organizational capacity, partnerships, and other circumstances. CDIC may modify, suspend, limit, or discontinue a service when appropriate.

Yes. Applicants are expected to carefully read and understand CDIC's applicable policies, terms, privacy provisions, membership conditions, and other applicable rules before completing their membership application.

CDIC's policies explain the rights and responsibilities of members, the conditions of membership, the use and protection of personal information, the limitations of CDIC services, and other important requirements. Understanding these policies helps ensure that applicants make an informed decision before joining.

By applying for membership, you confirm that you have reviewed and understood the applicable CDIC membership requirements, policies, terms, privacy provisions, and conditions and agree to comply with them.

CDIC's applicable policies and terms are available through the CDIC website. Applicants should review them before submitting a membership application.

If you have questions about a policy or membership condition, you should contact CDIC for clarification before completing your membership application.

Membership applications are subject to CDIC's applicable requirements, policies, and approval process. CDIC reserves the right to decline an application where the applicable requirements are not met.

Depending on community needs, organizational capacity, and available resources, CDIC may provide settlement and integration support, family-oriented assistance, French-language information and support, cultural and community activities, information services, and connections to community resources.

Yes. CDIC may organize workshops, cultural activities, celebrations, educational activities, and other community initiatives based on community needs, participation, resources, and organizational capacity.

No. Programs and activities may be introduced, changed, limited, postponed, or discontinued based on community demand, resources, funding, partnerships, participation levels, and other operational considerations.

CDIC may consider the urgency and nature of a member's needs, the relevance of the request to CDIC's mandate, community demand, available resources, organizational capacity, and the availability of specialized services elsewhere.

CDIC may determine that it is not practical or sustainable to provide a particular service directly when community demand is limited. In such circumstances, CDIC may explore alternatives or refer members to an appropriate partner or external organization.

When demand exceeds available capacity, CDIC may need to prioritize requests, establish waiting lists, limit participation, schedule services according to availability, or refer some members to other appropriate organizations.

Yes. When another organization or partner is better positioned to address a member's needs, CDIC may provide a referral or information about alternative resources.

Applicants should review CDIC's applicable policies and membership conditions, complete the membership application, provide the required information, pay the applicable membership fee, and submit the application for review. (CDIC has a promotional membership fee for a short period of time and might change to its standard fee without notice!)

No. Membership creates an opportunity to request and be considered for CDIC support; it does not create an entitlement to any particular service.

Membership may be subject to suspension, termination, or other measures in accordance with CDIC's applicable policies, terms, and membership requirements.

CDIC may offer volunteer opportunities depending on its needs and available positions. Interested individuals can contact CDIC to learn about current opportunities.

Yes. CDIC welcomes appropriate collaboration with organizations and institutions that share compatible community-development objectives.

No. CDIC is non-partisan and does not endorse or oppose political parties or candidates.

No. CDIC is non-religious and seeks to serve the community in an inclusive and respectful manner.

No. CDIC does not guarantee that every member will receive a particular service, program, referral, financial assistance, appointment, or other form of support.

CDIC evaluates requests individually and considers factors such as the member's needs, the relevance of the request to CDIC's mandate, community demand, available resources, organizational capacity, program availability, and the availability of appropriate services through CDIC's partners or other organizations.

Where CDIC cannot provide the requested assistance directly, it may, where appropriate, provide information or refer the member to another organization or resource.

You can learn more about CDIC, its mission, membership, services, activities, policies, and community initiatives through the official CDIC website.

Before applying, you should:

• Read CDIC's membership requirements.

• Read and understand CDIC's applicable policies and terms.

• Review the privacy policy and understand how your personal information may be handled.

• Understand that membership does not guarantee any particular service or assistance.

• Understand that CDIC will assess requests based on individual needs, community demand, available resources, and organizational capacity.

• Understand that CDIC may refer you to a partner or another organization when appropriate.

• Contact CDIC if you have questions about membership or its policies before submitting your application.

Membership means that you have joined the CDIC community and may request consideration for CDIC's available services, programs, activities, resources, and support. It does not guarantee that CDIC will provide a particular service or that a requested service will always be available.

CDIC membership establishes a relationship between the member and the organization. It allows CDIC to better understand the member’s needs, assess what forms of support may be appropriate, and determine whether CDIC, a partner, or another community resource may be best positioned to respond to the member’s circumstances.

Membership does not guarantee the provision of any particular service, program, financial assistance, referral, appointment, or other form of support. Membership does not, by itself, create an entitlement to any particular service or assistance from CDIC.

CDIC evaluates requests individually, taking into consideration the member’s circumstances and needs, the relevance of the request to CDIC’s mandate, available resources, organizational capacity, community demand, program availability, and the availability of appropriate services through partners or other community organizations.